Privacy Policy

Privacy Policy

Last updated: December 2025

This Privacy Policy explains how One Instacloud SRL (“we”, “us”, “our”) collects, uses, and protects personal data when you use our hotel directory website (the “Platform”).

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

One Instacloud SRL is the data controller responsible for the processing of personal data under applicable Romanian and EU data protection laws, including the General Data Protection Regulation (GDPR).

contact [@] oneinstacloud.com

2. Categories of Personal Data We Collect

2.1 Account Data

When you create an account, we may collect:

  • Name
  • Email address
  • Username
  • Password (stored in encrypted/hashed form)

2.2 Listing and Business Data

When accommodation providers submit listings, we may collect and display:

  • Business or hotel name
  • Address and location
  • Phone number and contact email
  • Descriptions, images, and other listing content
  • External booking or website links

This information is intended to be publicly visible on the Platform.

2.3 Technical and Usage Data

We may automatically collect:

  • IP address
  • Browser type and device information
  • Operating system
  • Pages visited and access timestamps

This data is used for security, analytics, and platform improvement.

3. Data We Do Not Collect

We do not collect or process:

  • Credit card or payment details
  • Booking, reservation, or guest data
  • Sensitive personal data

All bookings and payments occur directly between users and accommodation providers or third-party services.

4. Purpose and Legal Basis of Processing

We process personal data for the following purposes and legal bases:

  • Performance of a contract – to create and manage user accounts and listings
  • Legitimate interest – platform security, fraud prevention, and service improvement
  • Consent – for optional communications and non-essential cookies
  • Legal obligation – compliance with applicable laws

5. Cookies and Analytics

The Platform uses cookies and similar technologies to:

  • Enable essential functionality (such as login sessions)
  • Analyze traffic and usage patterns

Non-essential cookies are used only where legally required consent has been obtained. You may manage cookie preferences through your browser or cookie banner settings.

6. Data Sharing and Disclosure

We may share personal data with:

  • Hosting and infrastructure providers
  • Technical service providers and administrators
  • Analytics providers
  • Public authorities where legally required

We do not sell or rent personal data to third parties.

7. Third-Party Websites and Booking Services

The Platform may contain links to third-party websites or booking services operated by accommodation providers or external platforms.

We are not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of any external services they access.

8. Data Retention

Personal data is retained:

  • For as long as an account remains active
  • As necessary to provide the Platform services
  • As required to comply with legal obligations

Upon account deletion, personal data and listings will be removed or anonymized unless retention is required by law.

9. Data Subject Rights

Under the GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure (“right to be forgotten”)
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with the Romanian Data Protection Authority (ANSPDCP)

Requests may be submitted via email to: privacy@[yourdomain].com

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, or loss.

However, no system can be guaranteed to be 100% secure, and we cannot warrant absolute data security.

11. International Data Transfers

Personal data is primarily processed within the European Union. If data is transferred outside the EU, appropriate safeguards will be applied in accordance with GDPR requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be published on this page, and continued use of the Platform constitutes acceptance of the revised policy.

13. Contact

For questions or requests related to this Privacy Policy:

One Instacloud SRL

EU / RO

contact [@] oneinstacloud.com